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Leading Internet Case Law

CONSUMER PROTECTION: Québec Consumer Protection Act applies to free online services agreements

Demers v. Yahoo! Inc., Québec Superior Court, 2017 QCCS 4154, 19 September 2017

In a case involving an application for authorisation to institute a class action against Yahoo! Inc. and Yahoo! Canada Co. following large scale data breaches at Yahoo, the Québec Superior Court determined that the Québec Consumer Protection Act (‘CPA’) applies to free online service agreements. The application of the CPA to free online service providers that do business in Québec will have important consequences, for example exposing such providers to potential litigation in the event of non-compliance with the CPA.

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