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Digital Business Lawyer

The UK Government’s updated guidance on ticket reselling online

The UK Government updated on 15 February 2018 its guidance for business on reselling tickets online, with the guidance relating to Part 3, Chapter 5 of the Consumer Rights Act 2015. The new requirements will increase the amount of information which must be provided when reselling tickets, as part of the Government’s attempts to address concerns around music and sports fans paying inflated prices due to secondary ticketing and the use of ‘bots’ that can purchase tickets en masse and then resell once concerts/events are sold out. Jonathan Smart of Shoosmiths details the changes and considers the impact they will have on the secondary ticketing market.

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